How to Configure MX Records in the Domain.com.tr DNS Panel

1. Log in to the Domain.com.tr Customer Panel

2. Select the Domain

  • Go to the Domain menu

  • Select the domain you want to use with OX E-Mail

  • Click on DNS Management

3. Delete Existing MX Records

If you previously used another email service:

  • Delete all existing MX records

  • Only one email system can be active for a domain at the same time

4. Add New MX Records

Use the following standard OX E-Mail MX records in the Domain.com.tr DNS panel:

 

Ana Bilgisayar Adı Record Type Address Priority
Host Name Record Type MX Address (Priority)
Host Name Record Type MX Address (Priority)
Host Name Record Type MX Address (Priority)
Host Name Record Type MX Address (Priority)
Host Name Record Type MX Address  
 
 

Notes:

  • Host Name may appear as @ or left blank depending on the panel

  • TTL can be left as Automatic or set to 3600

5. Save DNS Settings

After entering all records, click the Save button.

When Do MX Records Become Active?

On the Domain.com.tr DNS infrastructure:

  • Initial propagation: 15–60 minutes

  • Full propagation: Up to 24 hours

During this period, temporary delays in email delivery may occur.

How to Check If MX Records Are Working Correctly

  • Send a test email from the OX Webmail interface

  • Send an email from an external service such as Gmail or Outlook

  • Check your domain using MX Lookup tools

Domain.com.tr + OX E-Mail – Frequently Asked Questions

I configured MX records but I’m not receiving emails. What should I do?

  • Wait for DNS propagation to complete

  • Make sure all old MX records are fully removed

  • Add and verify SPF, DKIM, and DMARC records

Is an SPF record mandatory on Domain.com.tr?

It is not mandatory, but it is strongly recommended because it:

  • Reduces the risk of emails being marked as spam

  • Improves email delivery success rates

Can I use Gmail and OX E-Mail together on the same domain?

No.
Only one MX system can be active for a domain at any given time.

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