.png)
This guide is prepared for customers who want to transfer their domain to Domain.com.tr from another provider. Follow the steps below to complete the transfer easily.
Note:
.trdomains (com.tr, net.tr, org.tr, etc.) go through a different and faster transfer process via the TRABİS infrastructure. For.trdomain transfers, see our separate guide, How to Transfer a .tr Domain. This article covers general (gTLD) extensions such as.com,.net, and.org.
What Is a Domain Transfer?
A domain transfer is the process of moving a domain from its current provider to another domain company. During a domain transfer, your website and email services are not interrupted — because the transfer only changes which company manages your domain, without touching your DNS settings.
What Are the Requirements for a Domain Transfer?
To transfer a domain, the following conditions must be met:
- The domain must have been registered at least 60 days ago (per ICANN rules).
- If the domain was previously transferred, at least 60 days must have passed since that transfer as well.
- The domain's transfer lock (Domain Lock) must be disabled.
- The domain owner's email address must be active and accessible — the confirmation email is sent to this address.
- An EPP code (Auth Code / Transfer Code) must have been obtained for the domain.
- The domain must not be expired and must be in "Active" status.
A domain transfer cannot be initiated unless these requirements are met.
Step-by-Step: How to Transfer a Domain
Step 1: Disable the Domain Transfer Lock
Log in to your current domain provider's panel and disable the transfer lock for your domain. This setting is usually labeled "Domain Lock," "Transfer Lock," or "Registrar Lock."
Step 2: Get Your EPP Code (Auth Code)
Request the EPP code required for the transfer from your current domain provider. This code verifies that the domain belongs to you, and it typically expires after a certain period (which varies by provider) — so it's best to proceed with the transfer soon after obtaining it.
Step 3: Start the Domain Transfer via Domain.com.tr
- Go to www.domain.com.tr.
- Open the Domain Transfer page.
- Enter the domain you want to transfer.
- Enter your EPP (Transfer) Code.
- Add the transfer to your cart and complete the payment step.
Step 4: Approve the Domain Transfer via Email
Once the transfer is initiated:
- A domain transfer confirmation email is sent to the domain owner's email address.
- You must click the confirmation link in that email.
The domain transfer process cannot be completed without this confirmation. If you don't receive the confirmation email, check your spam/junk folder, and make sure the domain owner's email address in your Whois record is up to date.
How Long Does a Domain Transfer Take?
- Domain transfer typically takes 1–7 days.
- Once completed, the domain becomes active in your Domain.com.tr panel.
- The transfer automatically adds +1 year to your domain's expiration date (this is included in the transfer fee, not a separate renewal charge).
Your website and email services continue running throughout the transfer process.
Common Issues
| Issue | Likely Cause | What to Do |
|---|---|---|
| Transfer won't start | Domain lock is still active | Disable the lock with your current provider |
| "Invalid EPP code" error | Code was entered incorrectly or has expired | Request a new EPP code from your provider |
| Confirmation email not arriving | Whois email address is outdated or the email went to spam | Check your spam folder and update your email address |
| "60-day rule" error | Domain was registered or transferred too recently | Wait until the 60-day period has passed |
| Transfer was rejected | Current provider did not approve the transfer | Contact your provider to ask why; in some cases, the transfer still completes automatically after the standard approval window (usually 5 days) |
Frequently Asked Questions
Will my website go down during the domain transfer? No. As long as your DNS settings aren't changed, your website continues running without interruption. The transfer only changes which company manages your domain.
What is an EPP code? An EPP code (Extensible Provisioning Protocol Code) is a security code used to verify the domain owner during a domain transfer. Only you or your current provider can generate this code.
Is a domain transfer paid? Yes. Domain transfers are paid, and for most domain extensions, the transfer includes a 1-year extension — meaning the fee you pay both completes the transfer and adds a year to your domain.
What happens if the domain transfer fails? If the transfer doesn't go through, your payment is refunded. You can contact our support team to find out why the transfer failed.
Will my email be affected during the transfer? No, since your DNS and MX records don't change during the transfer, your email service continues without interruption.
Can I cancel a transfer once it has started? You can reject it through your current provider before it's approved. Once approval is given, or the automatic approval window has passed, the transfer cannot be reversed.
Why Domain.com.tr?
- Fast and secure domain transfer infrastructure
- Transparent pricing
- Expert support team
- Seamless, uninterrupted transfer process
Domain Transfer Support
For any questions about domain transfers, open a support ticket to reach the Domain.com.tr support team.
